General Terms and Conditions
Thank you for trusting Bloom Pivoine Preservation with your most precious flowers. By making your deposit, you acknowledge that you have read and accepted the following terms.
Creative Process
Each creation is made with care, sensitivity and creativity. Artistic freedom is retained in order to achieve a harmonious result.
A general direction may be chosen, and a preview may be offered with slight adjustments.
Some flowers may be opened or adjusted to showcase their beauty, which may change their appearance.
Booking
A deposit of 200 $ is required to reserve your place. It is applied to your final invoice.
Due to the limited number of spots available, the deposit is non-refundable, except in the case of cancellation before the flowers are received.
Final Payment
The balance is due after the drying or pressing of the flowers and before the final creation.
No final creation will be started without full payment.
Client Responsibility
It is your responsibility to arrange delivery or shipping according to the instructions provided. Flowers are processed in the condition in which they are received.
Please remove any non-floral item that you wish to keep before delivery.
Flowers not used in the creation are not returned to the client, unless previously agreed.
Colours and Transformations
Flowers change naturally during drying. Their shades may transform and continue to evolve over time.
Colour adjustments may be made with discretion in order to achieve a harmonious result.
In the case of resin creations, certain particularities should be expected. Small bubbles may be present and are part of the normal result.
Resin, despite the use of high-quality, UV-treated products, may change over the years and show a slight change in shade.
Some flowers may become more translucent or show variations in texture once set into the resin.
These characteristics are inherent to the preservation process and do not constitute a defect.
Timelines
The creation timeline is estimated at between 4 and 8 months, depending on the time of year and the volume of orders.
Default of Payment
In the event of non-payment within the deadlines, Bloom Pivoine Preservation reserves the right to suspend or cancel the order.
Flowers already received and/or processed will be kept by Bloom Pivoine Preservation, with no obligation to return them or issue a refund, because of the work already invested and the perishable nature of flowers.
Flower Particularities
Some flowers may be excluded depending on their condition, their thickness or the aesthetic needs of the composition.
Communication
Communications are by email. Allow a response time of a few business days.
Delivery and Service Area
Bouquets must come from Canada. Finished creations may be shipped internationally.
Shipping costs and taxes are added at the time of invoicing.
Returns and Exchanges
Because of the personalized and unique nature of each creation, all sales are final and no returns or exchanges are possible.
Limitation of Liability
Bloom Pivoine Preservation cannot be held responsible for damage, loss or delays related to transport after shipment.
Bloom Pivoine Preservation cannot be held responsible for results related to the initial condition of the flowers or to natural transformations occurring during the preservation process.
Use of Images
Bloom Pivoine Preservation reserves the right to use photos of the creations for promotional purposes, unless the client refuses in writing.
Confirmation
Payment of the deposit confirms full acceptance of these terms.
A detailed contract and a personalized questionnaire will then be sent.
Contact
Bonjour@BloomPreservation.ca