FAQ

A booking is the best way to secure your place in my studio for the preservation of your bouquet. I understand, however, that this decision is sometimes made at the last minute. It is very rare that I have to turn down a request, but a booking guarantees you priority on my calendar. Last-minute requests will be accepted based on availability.

To check the availability of your date, fill out the request form. I will reply within 24 business hours.

I will confirm the availability of your date by return email and send you an Interac payment link for the 200 $ deposit (non-refundable), which officially confirms your booking.

Once your deposit has been made and your booking confirmed, you will receive an email with a link to complete your questionnaire and your contract.

The final balance is due after the flower-drying stage, before the creative work begins, approximately 2 to 3 months after your bouquet is received.

It is recommended that your bouquet be delivered to me as soon as possible after your event, ideally within 1 to 3 business days (up to 5 calendar days after the event).

In the meantime, keep it in fresh water in a cool place.
I can also work directly with your event planner or coordinator, if you have one.

You can either drop it off in person (depending on your location) or ship it to me by following the instructions I will provide after your booking.

Hand Delivery

• At my home in Repentigny (Quebec) or at a drop-off point in Joliette (delivered by you or by a family member / your coordinator)

Shipping by Mail

• If you choose to ship, you will need to follow my detailed shipping instructions, which will be sent to you approximately two weeks before your event
• You can also review the equipment list and packing guide in advance for shipping.

Express (next-day) delivery is strongly recommended to preserve the freshness of the flowers.

I suggest checking shipping conditions and rates with your carrier beforehand.

My postal code is J6A 2A1

No. Shipping costs are not included, since bouquets are sent from all over Canada and costs can vary.

If you choose to ship your bouquet, you will need to get a few packing items (approximately 15 $ or less) and cover the delivery costs to get your flowers to my home.

These costs generally range from 50 $ to 150 $, depending on your location.

Return shipping costs will be added to your final invoice (approximately 25 $).

Don't worry, I'll guide you!
Once your booking is made, you will receive detailed instructions for packing your bouquet — I promise the process is simple and easy to follow.

Because of the delicate nature of flowers, I am currently unable to accept bouquets from outside Canada. Potential customs delays, delivery delays or losses in transit can compromise the quality of the flowers on arrival.

Because of the natural drying process, it is completely normal for flowers to change colour — this is unavoidable. Just as if you dried your bouquet yourself, you would observe these transformations over time.

White flowers tend toward ivory or slightly yellowish tones. Pink flowers may shift toward mauve shades. Peach-toned flowers generally become pinker. It is therefore important to keep in mind that the colours of your finished creation will not be an exact reproduction of your fresh bouquet.

When I receive your bouquet, I select the most beautiful flowers one by one to create a harmonious composition. This is when a one-of-a-kind, entirely handmade piece comes to life, true to the essence of your bouquet rather than an exact copy of it.

Most flowers can be preserved. However, some varieties respond less well to pressing or drying. I carefully select the flowers that will best showcase your creation while respecting the essence of your bouquet.

Since I deconstruct many flowers (petals, stems and foliage) to dry them separately, I can then rebuild them harmoniously, which makes it possible to preserve a wider variety of flowers.

For pressed flowers, I use a traditional slow-pressing drying method, because I love to preserve the natural beauty as well as the transformations that occur over the life of the flowers.

When needed, I make colour adjustments or enhancements, particularly for white flowers, certain roses and tropical flowers, which tend to fade more quickly. This brings the result closer to their original appearance and helps the colours last longer over time.

That said, most flowers remain entirely natural, and I invite you to appreciate their evolution while embracing the unique aging of each petal.

For flowers preserved in resin, the process is different. The flowers are generally kept in their original three-dimensional form, then dried using silica, which better preserves their volume and initial appearance before they are set into the resin.

Some flowers may change slightly on contact with the resin (variation in shade, transparency or texture). These natural changes are part of the preservation process and add to the unique charm of each piece.

The ribbons and small decorative accessories from your bouquet will be returned to you if their inclusion was not requested. Please note that unused or unpressed flowers, as well as vases, cannot be returned.

As soon as your bouquet is received, it is carefully documented, prepared and treated to preserve all of its beauty.

Flowers intended for framed creations are put into the press within 24 hours, then dried for approximately 8 weeks. Those intended for resin creations are placed in silica containers for a similar period.

After drying, the flowers are carefully recomposed, adjusted as needed, then added to my creation schedule.

I will contact you when I am ready to begin designing your piece, generally between 2 and 4 months after receipt. This will be the time to complete your order and pay the balance.

The average timeline is 4 to 8 months after your flowers are received, depending on the season, the volume of current orders, and the time needed to dry and preserve them.